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Desk phones

Cisco

Register a Cisco 68xx or 88xx multiplatform (MPP) phone on your desk phone line.

You need the line's SIP credentials from Settings → Call routing — see Desk phones for how to reveal them.

These steps apply to multiplatform (MPP) firmware — the open-SIP variant. A phone running Cisco's Enterprise firmware must be converted to MPP before it can register with a third-party SIP service.

Connect the phone to your network and power. Press Applications → Status → Network status to read its IP address.

In a browser on the same network, open https://<phone-ip> and switch to Admin Login → advanced.

On the Voice → Ext 1 tab, fill in:

  • Line Enable: Yes
  • Proxy (under Proxy and Registration): sip.telnyx.com
  • Register Expires: 180
  • Display Name: your practice name
  • User ID and Auth ID: the line's username
  • Password: the line's password
  • SIP Transport (under SIP Settings): TLS, port 5061

Under Voice → Ext 1 → Audio Configuration, keep G711u, G711a and G722 as preferred codecs.

Click Submit All Changes. The phone reboots and the line label stops flashing once registered.

Call the number from a mobile — the handset rings. If the line is two-way, dial out to confirm outbound.

Cisco's MPP documentation lives at cisco.com, and the carrier's guide is Cisco: 68xx/88xx setup.