Welcome to Smileline
The CRM built for dental practices — capture leads, run your day, and keep every patient conversation in one place.
Smileline helps your front desk turn enquiries into booked appointments. This guide walks through every part of the app, from your first sign-in to reports.
Preview a practice day on the Smileline homepage. Scroll through A Monday at the front desk to follow four sample enquiries. On a phone, each enquiry gives way to its patient record as you scroll. You can also tap a time on the timeline to jump to that moment. With reduced motion or too little screen space, all four stories appear together so you can read them at your own pace.
Scroll through Most practices run on a patchwork to see how separate tools leave gaps between enquiries and bookings. The tiles include call tracking, automation, rotas, social management, messaging and website analytics. On a phone, the block of tools opens up above six problems, shown one at a time. Scroll to move through the story. After the sixth problem, each tile becomes a piece of the Smileline logo and moves straight into its place. Keep scrolling to reveal All your practice beneath it, then One subscription after the first line finishes appearing. With reduced motion, data saving or too little screen space, read the full list beside still images, followed by the logo and message.
The globe under Your patients' data stays home shows small sample activity labels on its existing EU and US practice dots. Drag it to look around. Hover to hold the globe still while activity continues, or use Pause and Resume to control both. With reduced motion, the globe and activity hold still until you drag. The examples contain no patient data.
Start here
Getting started
Sign in, create your practice, and explore with demo data.
Workspaces
The CRM and the clinical workspace: which roles see which, and how to switch.
Today
Your daily work queue: who to contact and what happened.
Patients
Search, filter, and manage every patient record.
Journeys
Track enquiries through your pipeline to treatment.
Work smarter
Inbox
WhatsApp, SMS, and email conversations in one inbox.
Calendar
Past results and upcoming workload, month by month.
Lead capture
Connect your website forms and track where leads come from.
Social
Plan and publish posts, collect ideas, measure every post, send links from comments and run campaigns.
Reputation
Request patient feedback and manage Google reviews from the SEO workspace.
Reports
Revenue, conversion, and team performance at a glance.
Building an integration?
The API Reference documents every endpoint, with an interactive playground to try requests against your own data.