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Desk phones

Grandstream

Register a Grandstream GRP26xx series IP phone on your desk phone line.

You need the line's SIP credentials from Settings → Call routing — see Desk phones for how to reveal them.

Connect the phone to your network and power. Press the round menu button → Status → Network to read its IP address.

In a browser on the same network, open https://<phone-ip> and sign in (factory login admin / admin, or the random password on the sticker under newer units). Change it while you're there.

Go to Accounts → Account 1 → General Settings and fill in:

  • Account Active: Yes
  • Account Name: your practice name
  • SIP Server: sip.telnyx.com
  • SIP User ID and Authenticate ID: the line's username
  • Authenticate Password: the line's password

Under Accounts → Account 1 → SIP Settings, set SIP Transport to TLS (port 5061) and Register Expiration to 3 minutes.

Under Accounts → Account 1 → Audio Settings, keep PCMU, PCMA and G722 as the preferred vocoders.

Click Save and Apply. Status → Account Status shows the account as Registered.

Call the number from a mobile — the handset rings. If the line is two-way, dial out to confirm outbound.

Grandstream's manuals live at grandstream.com/support, and the carrier's guide is Grandstream GRP2612: SIP trunk configuration.