Search the Shop
Find products by name, brand, code or barcode, filter by several categories and brands, price and delivery time, and see related products when your words don't match.
The Search the shop box sits in the top bar of every Shop page. Choose a category in the box's menu (All by default) to search only inside it. Search works wherever the Shop is open to your practice, in the UK (except Northern Ireland) and the US, and shows only what is sold in your country.
Suggestions as you type
From the second letter, suggestions appear under the box in four groups: Products, Item types, Brands and Categories. Use the arrow keys and Enter, or click one. Press Enter without choosing to see every result.
Search understands:
- product names, brands, item types and categories, in English, Spanish and Italian;
- each option's name, the SKU, the maker's code and the barcode number;
- British and American spellings alike: anaesthetic and anesthetic, haemostatic and hemostatic, sterilisation and sterilization, colour and color;
- a small typo.
Every word you type has to match, so fewer words find more.
Scan a barcode
A USB or Bluetooth barcode scanner works in the search box: click the box and scan the product's barcode (a GS1 barcode). When one product matches, its page opens.
Results and filters
The results page shows Results for your words with the number found and the site it delivers to, for example 36 results · delivered to Kensington. Products you can buy come first, 24 at a time; click Show more for the next ones. A product card's + adds it to your basket and then shows the quantity, which you can change there.
- Sort by: Best match, Price: low to high or Fastest delivery.
- Filters, on the left (behind Filters on a phone):
- Category and Brand: tick as many as you like. Products from any of the ticked categories, and any of the ticked brands, are shown. The number beside each one is how many of its products match your other filters.
- Arrives within: Any, 1 day, 3 days or 7 days, in working days.
- Price: enter a Min and Max and click Apply.
- In stock only: turn it on to hide what's out of stock.
Each filter you choose shows above the results. Click one to remove it, or Clear filters to remove them all.
Equipment sold by quote never matches Arrives within, because its date comes with the quote. The filter goes by each supplier's usual delivery time; the product card shows the exact date for your site.
The page address keeps your words, filters and sort, so you can bookmark a search or send it to a colleague.
More results by meaning
After the matching products, More results by meaning shows products related to what you described, even when they don't contain your words. When no product matches your words, these are the only results. Click Show more under them for more.
If they can't be shown right now, the page shows Showing keyword matches, or says to try Show more again in a moment.
What you type is sent to our AI provider, OpenAI, to find related products, and is never stored. Don't type patient details into the search box.
The Shop's public catalogue, for visitors who aren't signed in, searches by your words only.
Shop settings
Accept the shop terms and save the practice's payment method, choose who can buy, set each site's delivery details, and send your US licence, in the UK (except Northern Ireland) and the US.
Reviews and delivery ratings
Review the products your practice has received, read what other practices say, and rate how each delivery went.