Mobile app
The SmileLine app for iPhone and Android puts the Today queue, the inbox and your calls in your pocket, with push notifications for new leads and replies.
The mobile app is built for working leads away from the desk: the same Today queue, lead details, inbox and quick dashboard as the web app, kept live in real time. Practice settings stay on the web app — the phone is for doing the work, not configuring it.
Sign in
Open the app and choose your region — United Kingdom & Europe, or United States. Your practice lives in one region; if you pick the wrong one the app tells you and offers to switch.
Sign in with your practice account email and password, or tap Continue with Google (or Continue with Apple on iPhone) to use that provider instead. If your account uses two-factor authentication with a password sign-in, enter the 6-digit code from your authenticator app (or a saved backup code); Google and Apple sign-ins rely on the provider's own checks.
That's it — the app stays signed in on this device. Accounts are created and managed from the web app.
What's on each tab
- Today — the live lead queue in its four buckets (Call now, Overdue, Today, Upcoming), with the same day chips as the web. Tap a row to open the lead, record the outcome, and move on. Outcomes have the same 60-second Undo as the web app.
- Inbox — open conversations with Open, Mine and Unread filters. Threads send and receive live; a reply that arrives while you are reading appends instantly.
- Dashboard — the practice KPIs, funnel and leaderboards from one quick view. Full reports stay on the web app.
- Post — reserved for cross-posting to your social profiles; it lights up when that feature ships.
Notifications
The first sign-in asks to allow notifications. Say yes and this phone gets pushed about the things your role is an audience for — new leads, replies, missed calls — following the same per-kind settings and quiet hours you set under Settings → Notifications on the web app.
Notifications never show patient details on the lock screen: they carry a generic title and open the right lead or conversation once you unlock.
Each account can hold up to 10 notification devices. Old phones are removed under Account → Notification devices — removing this phone also stops it re-registering itself.
Signing out removes this device's notifications and calling registration automatically.